Keeping track of your mobile network balance is essential, especially if you’re always on the go and rely on your mobile phone to stay connected with family and friends.
MTN is one of the most popular mobile network providers, with millions of subscribers in various countries around the world.
However, checking your balance on MTN in Nigeria may not always be straightforward, especially if you’re new to the network or unfamiliar with their different methods.
In this article, we’ll provide a step-by-step guide on how to check your balance on MTN. Whether you’re using a prepaid or postpaid account, we’ll show you how to easily check your remaining airtime, data, and other account details.
We’ll also provide tips and tricks to help you manage your MTN account more effectively and avoid any common issues that users may encounter.
So, if you’re an MTN subscriber looking to stay on top of your account balance, keep reading to learn how to check your balance using different methods and ensure that you never run out of airtime or data when you need it most.
How to Check Airtime Balance on MTN
MTN offers various methods for customers to check their account balance, and these include USSD codes, MTN mobile app, and SMS. Each method has its advantages, and it’s up to the user to choose the one that’s most convenient for them. Here’s a breakdown of each method and step-by-step instructions for how to check your balance using each one:
1. USSD Codes:
MTN offers a range of USSD codes that customers can use to check their account balance, buy airtime, or purchase data bundles. To check your balance using a USSD code, follow these steps:
- Dial *556# from your MTN mobile phone
- Select option 1 for “My Account.”
- Select option 1 again for “Check Balance.”
- Wait for your balance to be displayed on your screen
- End the USSD session by selecting the option to end or hanging up
2. MTN Mobile App:
The MTN mobile app is a convenient way to manage your account, check your balance, and purchase data bundles. To check your balance using the MTN mobile app, follow these steps:
- Download and install the MTN mobile app from the App Store or Google Play
- Log in to the app using your MTN phone number and password
- Select “Account” from the menu
- Select “Balance” to check your account balance
- Your balance will be displayed on the screen
3. SMS:
If you’re unable to access the internet or prefer not to use the USSD code, you can also check your balance using SMS. To check your balance using SMS, follow these steps:
- Open the messaging app on your MTN mobile phone
- Compose a new message and type “BAL” in the message body
- Send the message to 131
- Wait for a few seconds for a reply from MTN
- The reply will show your account balance, remaining data, and other account details
How to Check Data Balance on MTN
MTN offers various methods for customers to check their data balance, and these include USSD codes, MTN mobile app, and SMS. Each method has its advantages, and it’s up to the user to choose the one that’s most convenient for them. Here’s a breakdown of each method and step-by-step instructions for how to check your data balance using each one:
1. USSD Codes:
MTN offers a range of USSD codes that customers can use to check their data balance. To check your data balance using a USSD code, follow these steps:
- Dial 1314# from your MTN mobile phone
- Your data balance will be displayed on your screen
- End the USSD session by selecting the option to end or hanging up
2. MTN Mobile App:
The MTN mobile app is a convenient way to manage your account, check your data balance, and purchase data bundles. To check your data balance using the MTN mobile app, follow these steps:
- Download and install the MTN mobile app from the App Store or Google Play
- Log in to the app using your MTN phone number and password
- Select “Data” from the menu
- Your data balance will be displayed on the screen
3. SMS:
If you’re unable to access the internet or prefer not to use the USSD code or mobile app, you can also check your data balance using SMS. To check your data balance using SMS, follow these steps:
- Open the messaging app on your MTN mobile phone
- Compose a new message and type “2” in the message body
- Send the message to 131
- Wait for a few seconds for a reply from MTN
- The reply will show your data balance, validity period, and other account details
Common Issues With Checking Balance on MTN and Solutions
While checking your balance on MTN is usually a straightforward process, users may encounter some common issues that can make it difficult to check their balance. Here are some common issues and their possible solutions:
1. Invalid USSD Code:
One of the most common issues users may face when checking their balance using USSD codes is entering the wrong or outdated code. If you’re having trouble checking your balance using the USSD code, make sure that you’re using the correct and up-to-date code. You can check the MTN website or contact customer support to confirm the correct USSD code.
2. Slow Network:
If you’re having trouble accessing the internet or connecting to the MTN network, this can affect your ability to check your balance using the mobile app or USSD code. If you’re experiencing slow or no network connectivity, try moving to an area with better network coverage or waiting until the network connectivity improves.
3. Account Not Activated:
If you’re a new MTN user or have just activated a new SIM card, your account may not be activated yet. In this case, you may not be able to check your balance until your account is activated. To activate your account, follow the instructions provided when you purchased your SIM card or contact customer support.
4. Incorrect Login Details:
If you’re having trouble logging in to the MTN mobile app or website, make sure that you’re using the correct login details. Double-check that you’ve entered your phone number and password correctly and that your account is not locked. If you’re still having trouble logging in, you can try resetting your password or contact customer support for assistance.
5. Insufficient Balance:
If you’re trying to make a call, send a message, or access the internet, and you’re unable to do so, it may be because you have insufficient balance. In this case, you can top up your account by purchasing airtime or data bundles or by transferring credit from another MTN user.
Buy Data and Airtime With Snappyexchange
SnappyExchange is a platform that offers a convenient way to buy airtime and data for your MTN line. To use this service, all you need to do is register an account on their website or download their app from the Play Store and then register to gain access to all of their services.
Once you have registered and logged in, you can easily buy airtime or data for your MTN line with just a few clicks. You can choose from a variety of airtime and data bundles, including daily, weekly, and monthly plans, and pay with your debit card or other payment options.
There are many benefits to buying airtime and data with SnappyExchange. Here are a few reasons why you may want to consider using their services.
- Convenience: With SnappyExchange, you can easily buy airtime or data from the comfort of your home or office. You don’t have to leave your house or stand in long queues to buy airtime or data.
- 24/7 Availability: You can access SnappyExchange services anytime, anywhere. The platform is available 24/7, so you can buy airtime or data at any time of the day or night.
- Competitive pricing: Snappyexchange offers competitive prices on airtime and data bundles, so you can save money and get more value for your money.
- Variety of options: SnappyExchange offers a wide variety of airtime and data bundles to choose from. This means that you can select the bundle that best fits your budget and data needs.
- Secure payment: Snappyexchange uses secure payment systems to protect your payment information and ensure that your transactions are safe and secure.
Read: How to Transfer Airtime on 9Mobile
In Conclusion
Checking your balance on MTN is an essential task that every MTN user should know how to do. With the different methods available, including USSD codes, MTN mobile app, and SMS, it’s easy to check your airtime and data balance on MTN.
However, if you’re looking for a more convenient way to buy airtime and data for your MTN line, then you should consider using SnappyExchange. With their easy-to-use platform, competitive pricing, and secure payment options, Snappyexchange offers a reliable and convenient way to buy airtime and data for your MTN line.
So, if you want to save time and money while staying connected, why not choose Snappyexchange today? Register an account on their website or download their app from the Play Store and enjoy the convenience of buying airtime and data from the comfort of your home or office.
