Have you ever needed to make an urgent call and realized your phone balance was empty? This could happen during an emergency or right before an important job interview.
It’s not only inconvenient, but it could also be crucial in important situations. This is why it’s essential to keep your Glo line topped up.
In this post, we’ll show you different ways to recharge your Glo line so you’re always connected.
How to Recharge Glo Airtime
1. Online Recharge
You can quickly refill your Glo airtime online directly from your bank account:
- Visit the Glo website and click on “Recharge Now.”
- Enter your Glo phone number.
- Dial “*805#” from your phone.
- Choose your bank from the list.
- Type the amount of airtime you want to buy.
- You’ll receive a confirmation message on your phone once the recharge is successful.
2. Recharge Through USSD Codes
For those preferring physical cards, you can use USSD codes:
- Scratch off the silver panel on the card to see the 15-digit PIN.
- On your phone, dial *311 followed by the PIN, then “#” (e.g. *311*123456789012345#).
- Press OK or Send.
To check your new balance, dial *310#.
3. Recharge via Snappy Exchange
Recharging your GLO line is just as easy with Snappy Exchange.
Follow these simple steps to ensure your GLO line is always topped up:
- Visit the Snappy Exchange website or download their app from your smartphone’s app store.
- Register for a new account if you are a first-time user, or log in with your existing credentials.
- After logging in, select ‘Bill Payment’, and then choose ‘Airtime’ from the available options.
- From the list of mobile operators, select GLO to proceed with your recharge.
- Type in the GLO phone number you want to recharge and the amount you wish to top up.
- Double-check the details you’ve entered, then click on ‘Confirm’ to finalize the transaction.
- The airtime will be credited to your GLO line instantly.
Troubleshooting Common Issues When Recharging Glo Airtime
Even when the process is straightforward, you might encounter some issues while recharging your Glo airtime. Here’s how to solve common problems:
1. Failed Recharges
If your Glo airtime recharge fails, try these steps:
- Check your Input: Make sure the phone number and PIN are correct.
- Network Check: Delays can happen due to network problems. Wait a few minutes and try again.
- Confirm Bank Details: Before making an online recharge, ensure your bank account has enough money and that all details are correctly entered.
- Restart your Device: Sometimes, restarting your phone helps as it refreshes your network connection.
2. Incorrect PIN
If you enter the wrong PIN, your recharge won’t go through. If this happens:
- Re-enter PIN: Carefully double-check and re-enter the PIN.
- PIN Attempts: Avoid multiple wrong attempts, as it might block services temporarily. If the card seems damaged, consider getting a new one.
3. Customer Support
If problems persist or you need more help, Glo’s customer support is available:
- Call Center: Dial 121 from any Glo phone or 08050020121 from non-Glo phones.
- Online Help: Use the live chat on the Glo website or email [email protected].
- Social Media: Contact Glo through social media for quick help.
Read Also: How to Check NIN on 9mobile
Conclusion
In this guide, we’ve covered various ways to recharge your Glo line, helping you keep your communication smooth at all times. If you prefer recharging online directly from your bank or using traditional USSD codes with a physical card, Glo provides flexible options to suit your preferences.
Choosing the right recharge method can greatly increase your convenience and ensure you’re always connected when it matters most. We recommend picking the method that best fits your lifestyle to make staying connected with Glo easy and hassle-free.
Always keep your Glo line topped up and stay in touch with the world around you without any disruptions!